TICKET REFUNDS

Tickets are non-refundable. In the event of illness, family emergency, inclement weather, etc. tickets may be exchanged. Subject to availability, you may exchange a ticket for another date and time. Tickets will remain valid for 12 months from the original reservation date. In the event of a full museum closure, ticket-holders will receive exchange and donation options via email.

EXCHANGES

For exchanges or to make changes to your reservation, please contact the Greenwood Rising Guest Services team within 24 hours of your reservation either by phone at (539) 867-3173 or by email at contact@greenwoodrising.org.

Please have your order number and details of your request ready when reaching out.